Apple gives we additional $80 trade-in credit for iPhone 5 with inadequate sleep/wake button

iPhone 5 (Sleep symbol 001)

Apple final week put onward a new deputy module traffic with a malfunctioning sleep/wake symbol on some iPhone 5 devices.

Apple has reliable that “a tiny percentage” of iPhone 5 models manufactured through Mar 2013 exhibit an issue where a symbol might stop operative or work intermittently and a organisation has changed fast to concede for giveaway sleep/wake symbol replacements on a influenced handsets.

It’s now come to light that Apple’s brick-and-mortar stores will also provide owners of a influenced iPhone 5 handsets to an additional $80 when they trade in their device, nonetheless employees were educated not to publicize this advantage actively…

Dan DeSilva reports:

According to inner papers furnished to Apple employees this weekend, US business who make a Genius Bar appointment for a famous sleep/wake emanate can opt to trade-in their device and might accept adult to $350 (or $370 in Canada) in credit, that is $80 over a stream limit for non-affected devices.

Aside from a inadequate sleep/wake button, your device contingency energy on and foot to be authorised for trade. Devices with smashed screens contingency be remade before they can be traded, according to Apple’s trade-in rules.

The organisation apparently educated store employees not to disclose information about this offer unless privately asked about iPhone 5s/5c ascent options “so business don’t get a feeling that Apple put this module into place as a approach to captivate iPhone 5 users to ascent with new contracts.”

Apple has set adult a special website detailing a emanate that we can use to find out whether we validate for a free-of-charge deputy of your device. Just form in your device’s sequence series into a content margin and you’ll be presented with options regarding to your device.

“Replacement of a sleep/wake symbol resource is finished during an Apple Repair Center,” records a firm. “There are dual ways to send your iPhone to a correct center—carry-in or mail-in.”

The deputy routine is now accessible in a United States and Canada and will launch in other countries this entrance Friday, May 2, 2014.

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